7-day easy returns

Changed your mind? No worries

Free cancellation before dispatch and 7-day returns with instant refunds — shopping with Bix Ecommerce is always risk-free.

01

Cancellation

Orders can be cancelled free of charge before courier dispatch. Just message or call us with your order ID and we'll stop it right away — no fees, no questions.

02

Returns & Exchange

Unworn items in original packaging can be returned within 7 days of delivery for size exchange. Tell us within 7 days, enjoy free return shipping, and get an instant refund on receipt.

Size didn't fit? Exchange to another size within 7 days — return shipping is on us and refunds are instant on receipt.
Cancellation & Return Policy | Bix Ecommerce